Hello
I always feel as though it is very important for new potential clients to know the person who is cleaning for them….
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My name is Natalie, and I am 24 years old, I started working from the age of 12 as I set myself up a nail business and would go to neighbour’s houses promoting my services which lasted for a year. From then on, I worked in many different environments doing numerous of job roles. I had also studied animal care for a few years so any pets in homes are no problem at all as I love all furry friends.
My Story
How it Started
I have many years of cleaning experience from previous job roles such as cleaning office buildings, housekeeping and whilst studying in college I had a part time job cleaning private households to full professional standards on which I had done for 2 years. I have always had a love for cleaning and enjoy making a difference from a little TLC in any environment.
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As soon as I passed my driving test, which was January 2022, I was more than eager to start my own cleaning business and become self-employed full time on which I have accomplished and achieved still to this day!
Why Choose Scott's Shine?
There are numerous of reasons on why you should choose Scott’s Shine such as the high professional cleaning service standards I put into all my client’s households. I take great care and go above and beyond to complete all my client’s needs. I have been praised for my great attention to detail due to my organisation skills and can be sure to impress. Truly my ultimate goal is to simply bring a smile to your face and make your life easier!
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There are also many other beneficial reasons including:
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· Face to face appointments - Before taking on new clients I will arrange for a home visit so I can see in person the size of the house, how many rooms etc. and a rough estimation of how many hours it would take as well as a quote. This also helps in getting to know each other a little better and to fully understand your needs
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· Regular contact - I am available to text or call throughout the day and will always respond as soon as I can. I always send a text to clients after their clean to let them know their service has been done and what extras I was able to do within the time period
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· Registration - I have a fully registered cleaning business
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· References - My references are available upon request and will happily let new clients check my Id’s
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· Products - Majority of cleaning companies will use client’s products whereas I bring all my own and won’t need to use a drop of yours
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· Feedback - I have had numerous of very satisfied clients and have a good reputation from feedback of others
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· Timing slot - If for any reason I go over my cleaning time by up to 20 minutes max, I will never charge for this whereas most cleaning companies do
Cleaning Products and Equipment
I clean all my client’s homes with my own cleaning products and my own equipment. I use the correct cleaning products for all areas of the household for e.g., marble cleaner for marble units, stainless steel cleaner for appliance’s that are made from stainless steel, flash/method bathroom cleaner for bathrooms only etc. I have soft long lasting microfibres for cleaning all areas of the household and are all colour coded for each individual room e.g., kitchens and bathrooms, this is to prevent cross contamination.
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I provide bin bags and bin liners as well as sponges if needed. Vacuums I use are a shark and a Dyson both are amazing for picking up dust and pet hair that is unseen to the eye as well as cleaning a whole house with.
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Please let me know if you have any allergies that may be in cleaning products, and I will of course use alternatives.
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Termination
Under no circumstances will myself or my employee(s) tolerate:
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Verbal abuse
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Physical abuse
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Breach of confidentiality
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Dishonesty or lying
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Inconsistency of cancelling:
- If there is an inconsistency of cancelling, there will be a termination of the cleaning service provided
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Inconsistency of payment:
- If there is an inconsistency of payments, there will be a termination of the cleaning services provided
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